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Change Advisory Board
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Change Advisory Board

The Change advisory board (CAB) delivers support to the Change Management team by approving requested changes and assisting in the assessment and prioritization of changes. This body is generally made up of IT and Business representatives that include: the Change Manager, User managers and groups, technical experts, possible third parties and customers (if required).

The CAB members should selectively be chosen to ensure that the requested changes are thoroughly checked and assessed from both a technical and business perspective. The considered change will dictate the required personnel to convene in a CAB meeting. These entities are not required to meet face-to-face on each requested change, but rather use electronic support and communication tools as a medium. It is however advised that a quarterly meeting is scheduled to review outstanding changes, sign-off on approved changes and discuss any future major changes.

Any Request for Change (RFC) should be circulated in advance to allow the CAB members whether to attend in person, send a representative, or communicate via the Change Manager.

A standard agenda may also be used to conduct the CAB meetings.