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ITIL Evaluation Report
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ITIL Evaluation Report

The Evaluation Management process defined in the new version 3 of ITIL has as its primary output the Evaluation Report.

The preparation of the Evaluation Report is conducted as the last activity of the process and includes a risk profile, deviation report and qualification statement


The ITIL Evaluation Report is conducted after the other Evaluation Management activities of Plan the evaluation, evaluate predicted performance and evaluate actual performance.