All you need to know about IT Service management:

The ITSM Encyclopedia

Coming soon: The complete ITIL Foundation Course to download to your own PC


Your independent source of ITSM information.

Copyright © 2007
All rights reserved. Certification.Info
The contents of this subportal of published by the Quintica Group
> Home > Contact > About > ITIL > SQMF


MSP is an acronym for Managing Successful Programs. The framework follows a lifecycle which starts with the identification of a program followed by its definition

The remaining elements of the MSP lifecycle includes delivering capability, realising benefits, realisation of the end goal and completion.