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All you need to know about IT Service management:
The ITSM Encyclopedia
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Here Now: The complete ITIL v3 Foundation Course to download to your own PC Self Study Guide 
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ITIL Foundation Exam at PrometricDirections for ITIL Foundation v3 Exam at PROMETRIC Follow this simple guide to answer the most common question. How do I prepare and take my ITIL Foundation exam at a Prometric Test Centre.
Read about the Downloadable Self Study course and then be ready to follow these easy steps towards arranging your own ITIL v3 Foundation Exam, at Prometric.
STEP 9 You will next see a screen of text on EXIN exam policies at Prometric. Just scroll to the bottom and select NEXT.
Following STEP 11 you will get the following screen. You have to select the option that is most applicable for your particular situation.
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