Component Failure Impact Analysis (CFIA)

Component Failure Impact Analysis (CFIA) is a proactive method to determine the potential impact on service delivery in the event that a particular component (or configuration item) should fail.

CFIA is a useful tool as it creates a visual tabular view of services and their required component items.

The CFIA as part of the Availability Management process will involve technical specialists who understand the way that the infrastructure is arranged and organized. A basic CFIA will target a specific section of the infrastructure; just looking at simple binary choices (e.g. if we lose component x , will a service stop working?

More advanced CFIAs can be expanded to include a number of variables, such as likelihood of failure, recovery time and cost.